Volusion Payment FAQs

• Does Volusion Payments process orders if I live outside of the United States?

  At this time, Volusion Payments is unavailable to merchants outside of the United States. The good news is that we have several partners that can help meet your payment needs. Simply contact us for more information and we’ll help get you started.

• This is my first business. Am I still eligible for a merchant account through Volusion Payments?

  Yes. Volusion's credit team works with thousands of new businesses owners every year to become online merchants.

• In general, what is the approval timeframe for receiving access to Volusion Payments?

  Most applications receive approval within 5-7 business days.

• Can I have multiple websites with one merchant account?

  No. Due to credit card processing regulations, you can only have one storefront for each merchant account.

• Can I accept American Express and debit cards with Volusion Payments?

  Yes, accepting debit cards is a built-in component of Volusion Payments. You can also easily indicate whether or not you’d like to accept American Express on your application.

• How will I know if I am approved?

  Once the application is processed, you'll be contacted via email by a Volusion Credit Card Processing representative.

• Do I need an SSL in order to be approved for a merchant account with Volusion Payments?

  Yes. All websites using Volusion Credit Card Processing are required to have a SSL certificate with a minimum 128-bit encryption for all credit card information.